8fb8 Privacy Policy

8fb8 ("we", "us", or "platform") operates a trusted online casino and betting service for players in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect about you when you use our website 8fb8.cam and related services, how it is used, with whom it is shared, and how we keep it secure.

By using our services, you consent to the collection and processing of your information in the manner described in this Policy. If you have any questions, please contact us directly.

1 Information We Collect

We may collect the following types of information from you:

1.1 Registration and Identity Information

When you create an account at 8fb8, we collect:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Login credentials (username and encrypted password)
• Documents provided for identity verification (such as national ID card or passport details)

1.2 Financial Information

To process transactions we collect:

• bKash, Nagad, Rocket, or Upay mobile wallet numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history and amounts

We do not store your full payment card number.

1.3 Usage and Technical Information

Information collected automatically while you use our services:

• IP address and device type
• Browser information and operating system
• Session data: login time, gameplay history, and betting records
• Information obtained from cookies and similar tracking technologies

1.4 Communication Information

When you contact us via live chat support or email, records of those conversations may be stored in our system.

2 Purpose of Using Information

We use your personal information for the following purposes:

2.1 Account Management

We use information to create, verify, and manage your account and to assist you in using our services.

2.2 Transaction Processing

We use financial information to safely complete your deposits, withdrawals, and other financial transactions. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.

2.3 Identity and Age Verification

Our services are only for those aged 21 or above. We are required to ensure that every user meets this age requirement. Identity verification is essential for preventing fraud and complying with anti-money laundering (AML) regulations.

2.4 Security and Risk Management

We use technical information to detect and prevent unauthorized access, fraud, and other security threats.

2.5 Customer Service

Information is used to respond to your requests, complaints, and questions, and to effectively operate our 24/7 live chat support service.

2.6 Responsible Gaming

We analyze your gameplay data to identify potentially harmful gambling behavior and to provide assistance when needed.

2.7 Service Improvement

Analytical data is used to improve the functionality, design, and user experience of our platform.

3 Sharing Information with Third Parties

We do not sell or rent your personal information. However, we may share information in certain circumstances:

3.1 Payment Processors

To complete your transactions, we share the necessary information with payment service providers — such as bKash, Nagad, Rocket, Upay, and banking partners. These partners use the information only for the purpose of processing transactions.

3.2 Technology and Software Partners

Technology providers that operate games on our platform (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft) may receive limited technical data to keep their services running.

3.3 Legal Obligations

In the case of court orders, legal proceedings, or legitimate requests from regulatory authorities, we may be required to disclose relevant information.

3.4 Corporate Changes

In the event of a change in ownership or merger of 8fb8, user information may be transferred. You will be notified before any such change.

4 Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience using the service.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security. The site cannot function properly without them.
• Functionality Cookies: Remember your preferences (such as language settings).
• Analytics Cookies: Collect statistics to understand and improve service usage.

4.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling essential cookies may disrupt some important features of the site, such as login or transactions.

5 Data Security

8fb8 takes industry-standard technical and organizational measures to ensure the security of your personal information.

5.1 Encryption

All of our web traffic is protected by SSL (Secure Sockets Layer) encryption technology. When you see "https" and a padlock icon in the address bar of your browser, the connection is secure.

5.2 Password Protection

Your password is never stored as plain text — it is encrypted using a strong hashing algorithm.

5.3 Access Controls

Access to your information is restricted to authorized staff only, who require it to operate the service.

5.4 Response to Security Breaches

If a data breach occurs and it affects your information, we will notify you as quickly as possible and provide guidance on the necessary protective steps.

6 Data Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required to meet legal obligations.

• Active account data: for the entire duration the account remains active
• Financial transaction records: for a defined period as required by law
• Closed account data: may be retained after account closure to meet regulatory requirements
• Customer service communications: retained for service quality improvement and dispute resolution

7 Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access Information

You may request at any time that we provide a copy of the information we hold about you.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations, ongoing investigations, or financial records.

7.4 Right to Object to Processing

You may object at any time if you do not wish to receive marketing communications.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us via live chat or email. We will respond to your request as quickly as possible.

8 Protection of Minors

8fb8 strictly provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors.

If we are informed that a minor is using our services, we will immediately close that account and delete the associated information.

9 Changes to the Policy

We may update this Privacy Policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the platform.

The date of the change will always be displayed at the top of this Policy as the "Last Updated" date. Continued use of our services after any changes means you have accepted the updated Policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following:

We provide support in Bengali. After receiving your request, we will do our best to respond as quickly as possible.